SPA REGULATIONS
ART. 1:
The opening and closing times of the spa are Monday to Thursday from 13:00 to 21:00 and from
Friday to Sunday and on public holidays from 10:00 to 21:00. Access to the wellness area is only possible
with prior reservation;
ART. 2:
Access to the Spa is forbidden to children under the age of 14. From 14 to 17 years, entrance is
allowed only if accompanied by at least an adult who will take the responsibility. Access for minors is
permitted only during the scheduled time and does not include access to the sauna and Turkish bath;
ART. 3:
Villa Carona Hotel & Spa has the right to refuse entry to those who engage in
behaviour that is detrimental to the peace and respect for the place, the rules, and for other guests.
We inform guests of the Spa that certain areas of the Spa will be under video surveillance;
ART. 4:
Access is permitted after a compulsory shower and inside the SPA the use of cosmetics and products
not supplied by the hotel, the use of mobile phones, iPads, cameras, PCs or any other electronic devices
is not permitted;
ART. 5:
Inside the Spa it is forbidden to smoke/swim/behaviour considered dangerous by the hotel staff as
well as consuming food and drinks outside the designated areas. It is also forbidden to bring animals into
the facility;
ART. 6:
It is compulsory to wear a swimming costume that does not offend modesty and in any way comply
with the regulations for beaches and public baths (topless is not permitted). It is obligatory to undress and
dress in the changing rooms, placing clothes and personal belongings in the spaces provided;
ART. 7:
Spa equipment and materials must be used with the utmost care and stored in the designated
areas. Utmost care and stored in the appropriate containers. Any ascertained damage or theft will be
charged to the responsible;
ART. 8:
Villa Carona Hotel & Spa does not manage the custody service of goods and valuables and
therefore is not responsible for the theft, loss or deterioration of any object brought into the Spa premises,
even if placed in the locker of the changing room;
ART. 9:
Villa Carona Hotel & Spa declines any and all responsibility for damage to persons or property, even
of third parties that may occur on the Spa premises;
ART. 10:
n the event that the emergency exit system is activated for evacuation, scrupulously follow the
directives given by the personnel in charge;
ART. 11:
Access to the swimming pool, sauna, Turkish bath and treatments is not permitted to persons
suffering from infectious diseases, skin lesions, cardiovascular pathologies, diabetics, pregnant women and
persons undergoing chemotherapy treatments or other illnesses that prevent their use;
ART. 12:
In the event of cancellation, the reservation is non-refundable. In the event of a change, this will be
confirmed directly by the booking office and will not include any reimbursement if there is an excess price
difference. The modification must have an entry date within 60 days of the booking date.