SPA, TREATMENTS AND FITNESS CLASSES REGULATIONS

ART. 1:
The Spa is open from Monday to Sunday, from 10:00 a.m. to 10:00 p.m.
Access is permitted exclusively according to the scheduled reservation times.
Entry before 10:00 a.m. is not allowed, and the last admission is permitted no later than 7:00 p.m.
Access to the wellness area is allowed only with a prior reservation;

ART. 2:
Access to the Spa is prohibited for persons under 14 years of age.
Guests aged 14 to 17 may enter only if accompanied by an adult, who will assume full responsibility.
Entry for minors is permitted only during specific time slots and does not include access to the sauna or steam bath;

ART. 3:
Villa Carona Hotel & Spa reserves the right to deny entry to anyone whose behavior disturbs the peace, decorum, or respect of the premises, its rules, or other guests. Guests of the Spa and Fitness area are informed that certain areas are under video surveillance;

ART. 4:
Access to the Spa is permitted only after taking a mandatory shower.
The use of personal cosmetics or products not provided by the Hotel, as well as mobile phones, tablets, cameras, computers, or any other electronic devices, is strictly prohibited;

ART. 5:
Smoking, diving, or any behavior deemed dangerous by the Hotel staff is prohibited, as well as the consumption of food and beverages outside the designated areas. Animals are not allowed within the facility;

ART. 6:
Within the Spa, guests are required to wear swimwear that is appropriate and respectful of public decency, in accordance with regulations governing public beaches and bathing areas (topless bathing is not permitted). Guests must undress and dress in the designated changing rooms, placing clothes and personal belongings in the appropriate lockers or storage spaces;

ART. 7:
All equipment and materials provided in the Spa and Fitness area must be used with the utmost care and returned to their proper place after use. Any confirmed damage or theft will be charged to the responsible party;

ART. 8:
Villa Carona Hotel & Spa does not provide safekeeping for personal belongings or valuables and is not liable for their theft, loss, or deterioration, even if stored in the lockers of the changing rooms;

ART. 9:
Villa Carona Hotel & Spa declines all responsibility for any damage or injury to persons or property, including third parties, occurring within the Spa or Fitness area;

ART. 10:
In the event that the emergency evacuation system is activated, guests must strictly follow the instructions given by the appointed staff;

ART. 11:
Access to the Fitness area, swimming pool, sauna, steam bath, and treatments is not permitted for individuals affected by infectious diseases, skin conditions, cardiovascular disorders, diabetes, pregnancy, or those undergoing chemotherapy or any other medical condition that contraindicates their use;

ART. 12:
The provisions of this article apply to bookings related to the Spa, treatments, fitness classes and osteopathy pathways.
The booking is refundable only if the cancellation is communicated at least 48 hours prior to the scheduled date.
If the cancellation is made after this deadline, the booking will not be refundable.
In the event of a modification, the new date will be confirmed by the Reservations Office; no refund will be granted if the change results in a higher amount than the original booking. The modification must also set a new arrival date within 60 days of the originally scheduled date.